Privacy Policy

1. Our Commitment to Your Privacy

At RootSpace Wellness, we take your privacy seriously. We collect only the information necessary to provide you with high-quality massage therapy and wellness services. We do not sell, rent, lease, or share your personal or health information with any third party. Your data is yours — period.

2. Information We Collect

• Contact Information: Name, email address, phone number, and mailing address for appointment scheduling and communications.
• Health Information: Medical history, areas of pain, contraindications, and session notes collected through intake forms — used exclusively to deliver safe, personalized care.
• Appointment Data: Session history, treatment plans, progress notes, and feedback — used to track your wellness journey.
• Payment Information: Billing details processed securely through Stripe. We do not store full card numbers on our servers.
• Usage Data: Basic analytics about how you interact with our booking portal (no personal identifiers).

3. How We Use Your Information

• To schedule, confirm, and manage your appointments
• To provide safe, personalized therapeutic care
• To send appointment reminders and session follow-ups
• To process payments securely
• To improve our services based on aggregated, anonymized feedback
• To send wellness newsletters only if you have opted in

4. We Do Not Share Your Data

RootSpace Wellness does not share, sell, or disclose your personal or health information to any third party, advertiser, data broker, or marketing company — ever.

Limited exceptions apply only when required by law (e.g., a valid court order) or to prevent imminent harm to you or others, as required under applicable regulations.

5. Data Security

All data transmitted to and from our platform is encrypted using industry-standard TLS/SSL protocols. Health records and session notes are stored securely and accessible only to authorized care providers on your team. We employ access controls, audit logging, and regular security reviews to protect your information.

6. Your Rights

• Access: Request a copy of all personal data we hold about you.
• Correction: Ask us to correct any inaccurate information.
• Deletion: Request deletion of your account and associated data.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, contact us at contact@rootspacewellness.com.

7. Cookies

We use essential cookies only to keep you logged in and maintain your session. We do not use advertising or tracking cookies.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: